Flowers and Gifts
Delivery Area and
Same day delivery of flowers and gifts is available for orders placed by 1:00 pm in
the recipient's time zone within the US. We offer hand-delivery to the
communities listed below and provide worldwide order transfer service.
Our delivery area (delivered in our own trucks) is one of
the largest of any florist in Orange County.
Local delivery is $9.95 with time-guaranteed upgrades available. For orders outside our local
delivery area, a flat charge of $19.95 applies.
The following is a listing of towns that we currently frequent on an
We will do our best to accommodate time requests and can guarantee local
delivery within a specific time range provided your order is placed at
least 24 hours prior to delivery. Timed-delivery upgrade charges may
Our normal delivery times are between 9am-5pm daily for orders
going to a business, residences, hotels and hospitals and 2:30 p.m. for
orders going to K-12 schools.
During major holidays such as Valentine's Day and Mother's Day we
operate extended hours and delivery times are 8am-7pm..
These orders receive high priority. If you have ordered too late
to send flowers to
the funeral service we will notify you quickly so that we can
assist you to make other arrangements or have your
flowers sent to the home
of the family. If you do not know the zip code or exact address of the
funeral home we will look it up for you. We normally contact the
mortuary, funeral home or church right anyway to verify the time of the
viewing and service and make arrangements for the flower delivery.
If you have selected a delivery date that is before the actual service
or viewing we will delivery on the proper date and time per instructions
from the funeral home.
We call all
hotels to verify if a guest is in-house or scheduled to arrive. If the
recipient is not the registered guest, please make sure to include the
name under which the room is reserved in our special instructions field
Hotel deliveries are made to the Guest Services desk and while we can
request your order be placed in the room prior to arrival, we cannot
guarantee it. We suggest you call the hotel and also make in-room
placement requests with their concierge.
We call all
hospitals to verify patient room numbers prior to delivering your
get well wishes. Patients in
ICU, CCU and some special wards are unable to received deliveries.
We call twice daily to check if a special ward patient has been moved to
a regular room.
Avante Gardens recommends you refrain from sending
strong fragrances to hospitals.
Due to allergies, in some areas of the US latex balloons and fragrant
lilies like 'Stargazers' and 'Casa Blancas' are prohibited from being
delivered to hospitals.
Many schools do not accept deliveries for students. Please send teacher
and faculty gifts to the school and any student orders to their
residences. Orders to K-12 schools should be placed by 10 a.m. because
they usually must be received by 2:30 p.m.
Orders to Colleges or
Universities campuses are accepted for offices only, and not to
classrooms. An order must include the direct phone number of the
If the recipient is not at
home or work
For residential deliveries, if the recipient is not available at the
time of delivery, the delivery person may leave the gift in a safe place
for the recipient to retrieve when they return, such as with a neighbor,
or leave a message for the recipient to call to arrange for re-delivery.
Flowers will only be left on porches with your approval.
For deliveries of business
gifts, if the recipient is out of the office for the
day, your gift will be returned to our shop until we can confirm his/her
return to work.
cases, we may contact the recipient to ensure she or he will be home or
at work to accept the delivery. Read more about why we sometimes
call recipients ahead of delivery on our blog.